Bottom Line Results
We're using Friedman Systems in 14 countries. Results? How about a company-wide 18% sales increase.
H. STERN JEWELLERS
A conservative estimate? I'd say The Friedman Group got us an increase of six million dollars in six months.
Trent Barnes, Vice President of Stores
The Friedman Group's program was responsible for 50% of our total sales increase. More important, it contributed 25% of our total profit in its first year rollout. We absolutely recommend it for any retail organization.
Erin M. Stimmell-Clark, Vice President Retail Operations, North America
After doing 'OK' for our first 10 years in business, we implemented your retail sales and management techniques. Our sales skyrocketed by an unheard of 240%...and are still climbing!
It's hard to believe it was one year ago that we started Project Gold Star. In that time, our Westside location went from last place in sales to number one in sales, with an increase of 20%! We have implemented the program in our other four stores in January and our overall sales are tracking up 9% for the year, and our Westside location is still leading the group. Thanks for all your help.
COLUMBUS CAR AUDIO
Before Friedman, our Westside store was trending 25% over last year. In four months of implementing your program, we're up 41%. Our staff loves the accountability and recognition of wins. For me it's the structure and that management is now more black and white.
Lisa Kieffer, Manager
As a result of the Friedman program, our staff became much more accountable and are more personally responsible for what goes on in their stores. Sales through August were up 37%. We went from 3.2 items per sale to over 4.1, and our average sale went up $15!
Nancy Sheppard, Retail Sales Operations Manager
The Friedman program is the most accomplished, effective concept for retail management in the industry. Their direction works! In less than two years, Tandem Tire has achieved a sales increase of over one million dollars, or an 8 1/2 % increase over our previous year's sales. This happened in conjunctions with a reduction in labor expense of $420,000. The Friedman program is the best kept secret in retailing today.
TANDEM TIRE & AUTO
Mark B. Griffin, CEO
After installing your sales accountability system with the 'dots' in a few of our stores, those stores showed an incredible 40% increase in sales! Thank you!
A test of Harry's selling system in two regions of our 120-store menswear chain, resulted in 10.4% and 9.5% increases. The roll out to the entire chain brought profit increases 6 TIMES the total cost of running the program!
Asher Berlan, President
Since implementing the non-negotiable customer service standards we learned at Camp, sales in the test region are up in excess of 20%, with two stores achieving higher than 50% over last year. I highly recommend this seminar.
UNITED PET SUPPLY, INC.
Christopher M. Brooks
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