Our Seminars and Training Camps
We started using your Weekly Minimums Planner that we brought back from Camp as of January 1. Since then, sales are up 18% over last year-this is the biggest increase in years. We now know how to objectively measure our staff's performance and sales conversion rate, which has allowed us to grow like never before.
Tom Phillips, Jr.
Since implementing the non-negotiable customer service standards we learned at Camp, sales in the test region are up in excess of 20%, with two stores achieving higher than 50% over last year. I highly recommend this seminar.
UNITED PET SUPPLY, INC.
Christopher M. Brooks
After doing 'OK' for our first 10 years in business, we implemented your retail sales and management techniques. Our sales skyrocketed by an unheard of 240%...and are still climbing!
I recently took my first day off in four months. My sales are up 30% over last year! Thanks! You're the best!
PROFESSIONAL HORSEMAN SUPPLY
With every topic discussed I kept thinking... that's happening in my store! I wish I had attended Camp sooner so that I would have known the best way to handle each situation.
24 consecutive months of solid sales increases.and after our second time through Camp, the increases are even bigger!
DUBOIS BRIDAL & FORMALWEAR
Richard J. DuBois
I don't have to flounder around trying to figure out how to do my job. Now I have a blueprint.
WALTER E. SMITHE FURNITURE
All of our stores' stats are running the same-except for the store whose manager we sent to Camp. Her store is going through the roof! I'm definitely sending more managers to Camp.
Never, in my 25 years in this business, have I found anyone able to identify and SOLVE the problems of selling in a retail store like Harry Friedman has.
NATIONAL SHOE RETAILERS ASSOCIATION
Bill Boettge, President
My sales have TRIPLED since attending Camp last year! We had to add 5 people to our sales staff, just to handle the increase in sales.
ALAMO AUTO SOUND
Like many spa retailers, I sometimes wondered whether I was running my store, or it was running me. Harry's Camp showed me how to take control of my store and get my managers and salespeople doing their job properly, so that I don't have to do it for them. Any spa retailer, large or small, will benefit from this "real life" program. What's more, they'll be able to use this information right away and increase sales as a result of it.
THE SPA BROKERS, INC.
The Friedman program has been in my store for about a year and I've definitely seen sales increase as a result of it. But being at Camp in person now showed me how to increase the performance of my average and below average salespeople... and that they are where my future increases lie.
I could never come up with a fair and equitable way to issue salespeople goals and hold them accountable for them. Camp provided the answers.
MARYLAND CHAIR CO.
The information in this course is explosive and may cause harm to your personal tax bracket.
I have three stores on the Friedman program and they are all running greater increases than all the other stores in my region! Here was a store in Springfield that nobody wanted or ever believed in that is up 29%, and Ann-Marie is like a different person! All my other stores are calling me and asking when do they get to do this. I can't wait for next year.
I learned more from the last 3 days than in the last 4 years. I particularly benefited from the Model Store concept and how to deal with compliance issues.
ONE STOP AUTO PARTS
Having been a District Manager for 6 years and a Regional Manager for 3 years, it all finally makes sense. This course defined what a supervisor of multiple stores must do to-GET RESULTS!
More efficient recruiting efforts. New ideas for compensation. Ideas for getting on track. This will help with future expansion efforts and current locations.
This seminar was very comprehensive in tackling what worries retailers most right now-turnover. Thanks. We have walked away with some great ideas.
We are having a hard time 'growing' our stores. The various compensation packages I believe will help define the 'hazy' areas of sales and operations. The importance of training was very well made-we need to get busy on it.
Lots of good ideas presented in easy to understand blocks.
It was just plain great! I know I am really going back to the business with information I can use now and again next year. Our money was well spent-not always the case.
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