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Business Improvement Audit

Job Descriptions

Sales, Service, Product Knowledge and Management Programs

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Accountability Systems

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Recruiting and Hiring Practices

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Multi-level Staff Evaluations


Job Descriptions and Documentation-
Does everyone on your staff really understand what they are supposed to do and to what level they are expected to do it?

Creating clear, clean and easily understandable job descriptions makes everyone's life easier. The employee has a better understanding of what you want them to do, when you want them to do it and most importantly-how you want them to do it.

Your store managers will have an easier job of establishing expectations since they are clearly described and documented. When expectations are not met, they have a documented, clear course of action and can follow the established guidelines for progressive discipline. When job descriptions are well defined it is easier to determine whether employees are producing the desired outcome or they have fallen short of expectations.

District managers won't have to spend 90% of their day playing "district cop," policing the behaviors of the employees at every store. Each store manager will have an easier time keeping everyone accountable thanks to their well-documented job descriptions and responsibility checklists. Let us provide detailed job descriptions and responsibility checklists for the full spectrum of roles within your retail organization, and watch job performance soar.

Contact us today to learn how we can create custom job descriptions, documentation and role checklists that will elevate your organizations productivity.

The Friedman Group
Corporate Headquarters
Call: 888-611-4304 or 310-590-1248
Fax: 310-590-1555
E-mail: info@thefriedmangroup.com
Write: The Friedman Group
..........5759 Uplander Way
..........Culver City, CA 90230
..........USA



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