Better Staff Management
Since September, we've had ZERO staff turnover, our average sale is up 14%, and we've seen better morale and compliance all due to The Friedman Group.
GREGORIE DOUGLAS FURNITURE
Harry Gregorie, Owner
We entered this program looking for standardization for our operations. We not only came out of the program with that standardization, but with higher expectations from our staff and an understanding that we aren't hostage to our sales staff. It's a tremendous feeling and we certainly have more confidence and a plan for expanding our business. Well worth the time.
Rufus Barnes, Owner
Now we have a formulated system for training that guarantees everyone can succeed. And my job is easier because now I can hold everyone accountable based on performance statistics. You can analyze statistics but not individuals. The biggest advantage of bringing in The Friedman Group is you're going to get the job done!
Kevin Satterfield, Sales & Operations Manager
The Friedman Group took our business to a level we never imagined we could reach by helping us raise our standards and improve compliance.
MODELL'S SPORTING GOODS
We used to have a problem finding sales help. Now we're getting people even "qualified salespeople" coming to us because they've heard we use Harry Friedman's training programs.
The chapter on hiring was worth the price of admission alone. Running the ad provided for salespeople got us 54 calls in one day and the best people we have ever hired.
LA-Z-BOY FURNITURE GALLERIES
I could never come up with a fair and equitable way to issue salespeople goals and hold them accountable for them. Camp provided the answers.
MARYLAND CHAIR CO.
I learned more from the last 3 days than in the last 4 years. I particularly benefited from the Model Store concept and how to deal with compliance issues.
ONE STOP AUTO PARTS
The Friedman program has been in my store for about a year and I've definitely seen sales increase as a result of it. But being at Camp in person now showed me how to increase the performance of my average and below average salespeople and that they are where my future increases lie.
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