Are you having a hard time ensuring that your training programs are being consistently delivered across your stores? Are the trained standards of behavior different from store-to-store? Do you need to make sure training is available without loosing critical on-the-floor hours? It sounds like you might be a great candidate for an online or blended learning solution. 

ELearning used to be an expensive proposition used by only larger retailers. That's no longer the case. Recent innovations and the development of our own Learning Management System (LMS) that can house eLearning through a Private Training Portal or Customized Learning Center, has made online training an affordable solution for small independents as well as global retailers. 

Online programs allow the learner to access course content from POS or other designated computer terminals. This allows each learner to review lessons and advance at their own pace. Coaching Guides help managers direct learners, but with less time spent than with traditional training. The entire process gets staff trained faster than ever before and can be surprisingly affordable.

During our online learning programs, retention and skill development are verified through a series of testing situations. Interactive video, role plays, exercises, simulations and other exciting interactions, keep the learner engaged and make the training fun and relatable to everyday retail situations. The YouTube Generation as well as seasoned staff will enjoy and be motivated by the learning style. To increase accountability and ensure success, you can even add tracking options that report progress by individual, store, district or company. With their new skills, learners will develop the confidence and conviction that translates into more sales and better customer experiences.

Take a Free Test Drive of the Gold Star Selling eLearning program to get an idea of how eLearning can work in your stores. We can adapt and customize the content for a perfect online training program that meets your needs.

Blended learning solutions incorporate some elements of online learning while using other training methodologies such as instructor-led, on-the-job, or mentoring programs. Online learning is not always the appropriate learning channel for every situation. By blending multiple methodologies, we can create the perfect solution for clients who need a portion of their program to have a more hands-on or personal touch. 

Whether your organization is large or small, we would love an opportunity to find out what types of performance improvements you are interested in generating, so we can discuss the most appropriate and cost-effective methodologies to achieve them. Give us a call.


The Friedman Group
Corporate Headquarters
Call: 888-611-4304 or 310-590-1248
Fax: 310-590-1555
E-mail: info@thefriedmangroup.com
Write: The Friedman Group
..........5759 Uplander Way
..........Culver City, CA 90230
..........USA