The Friedman Group
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Customer Service & Cashiers


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Training for Cashiers & Customer Service
We offer a full spectrum of training programs and services to meet the needs of your cashier and customer service personnel. As part of the front line meeting and greeting your customers, the need for effective training and establishing clear guidelines and expectations is critical to exceeding your shoppers' expectations of customer service.

We recognize how important this often under-developed role is in ensuring a pleasurable customer experience and creating long-lasting customer relationships. To support the development of well trained cashiers and customer service personnel, we offer tailored training and consulting programs in each of the following areas:
  • New Employee Orientation & Training
  • Handling Difficult Customers
  • Loss Prevention
  • Building Customer Loyalty
For more information about how we can turn your cashier and customer service staff members into valuable relationship-and sales-building company assets, give us a call today.

The Friedman Group
Corporate Headquarters
Call: 310-590-1248
Write: The Friedman Group
..........11065 Hauser Street
..........Lenexa, KS 66210

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