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The Gold Star
Selling Course


Retailer's Book of
Games & Contests


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Training Camp


Multiple Store
Supervision Camp


Retail Policies
Manual


Retail Employee
Development Course

Retail Policies Manual

Have you had time to document all of your store polices yet?

Put an end to "no one ever told me that" excuses and random store policies that change from day-to-day.

International retail authority Harry J. Friedman has created this collection of retail's most common store policies to help support your implementation of solid operational systems. Without proper documentation your systems are only as good as the people you have on the floor today-and it puts you at the mercy of turnover. As Harry likes to say, "If it isn't written, it isn't real."

Each issue covered includes a sample policy researched to be the most commonly used in retail today. Detailed points to consider in establishing the right policies for your business are made based on a variety of store situations.

A sample store policies manual is provided in an editable Microsoft Word document and stored on a CD-ROM, making it easy to select the policies appropriate for your store and allowing you the flexibility to make any revisions or updates as necessary. Simply review the suggested policy, think about the points to include and update the template to create the right policy to fit your needs.

Create your own customized policies manual in days instead of months. Many retailers have told us this has saved them countless hours of writing-as well as freeing them from commonly asked policy questions.

Topics include.
  • Employee benefits
  • Compensation
  • Attendance and pay
  • Store security and safety
  • Employment policies
  • Company regulations
  • Job descriptions and more
Complete Program:
Deluxe manual with MS Word editable document on CD-ROM.....................................$349


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Prices and availability subject to change.
Shipping and handling charges are not included and will be calculated during checkout. Shipping and handling charges will be higher for areas outside the continental U.S.

All training products listed on this site are available from The Friedman Group U.S. Please contact The Friedman Group in other countries directly for availability and pricing in areas outside of the continental U.S. and Canada.

The Friedman Group
Corporate Headquarters
Call: 888-611-4304 or 310-590-1248
Fax: 310-590-1555
E-mail:info@thefriedmangroup.com
Write: The Friedman Group
..........5759 Uplander Way
..........Culver City, CA 90230
..........USA



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