Leadership, Training, Coaching

/Leadership, Training, Coaching
22 05, 2017

Now is the Time for a Customer Service and Sales Culture Change

By |2018-01-19T13:45:48+00:00May 22nd, 2017|Leadership, Training, Coaching, Store Management|0 Comments

Now is the Time for a Customer Service and Sales Culture Change By: Harry J. Friedman In the fall of 1980 I started The Friedman Group. I was 28 years old and had a lot to say about retail selling. This, of course, is according to me, thank you very much.  I am not going to bore you with the details of our company with its highs and lows over the years, but we are not the same, not by a country mile. Today I would [...]