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5 03, 2018

Episode 14: Sales vs Operations

By |2018-03-05T10:46:09-05:00March 5th, 2018|Podcasts|0 Comments

Retail Revisited with Harry J. Friedman Episode 14: Sales vs Operations   It's a constant battle. How does operations support sales and what's more important sales or operations? The reality is, operations becomes somewhat of a cornerstone to sales. Retail Revisited with Harry J. Friedman  Episode 14: Sales vs Operations   [...]

28 12, 2017

Productivity Based Pay

By |2017-12-28T13:35:11-05:00December 28th, 2017|Podcasts|0 Comments

Retail Revisited with Harry J. Friedman Episode 13: Productivity Based Pay Retail is a choice business, you have a choice as a salesperson to learn as much about the products as you can, you have a choice to show up to work with a positive attitude, and you have a choice to engage with the customers as they walk in. You should also be paid based on that choice.  Retailers backed away from productivity [...]

13 11, 2017

District Manager or District Menace?

By |2017-12-28T12:18:22-05:00November 13th, 2017|Podcasts|0 Comments

Retail Revisited with Harry J. Friedman Episode 12: District Manager or District Menace? This episode is about District Managers, or as Harry likes to refer to them sometimes, a District Menace. The truth is that very few understand what their true job really is. They're not firefighters running around putting out fires, they're partners, partners with the locations they manage. Their partnership is aligned with a common goal, to make sure that each [...]

16 10, 2017

Why You Are Always Hiring

By |2017-12-28T12:18:03-05:00October 16th, 2017|Podcasts|0 Comments

Retail Revisited with Harry J. Friedman Episode 11: Why You Are Always Hiring Hiring is often a reactive event based on immediate need, but it doesn’t need to be. Companies can start building their bench and plan for the known need of certain positions based on the historical turnover of that role. Harry gives some ideas and insights into being a culture of proactive hiring. Retail Revisited with Harry [...]

22 09, 2017

What Is The Manager’s Mission?

By |2017-09-29T09:57:25-05:00September 22nd, 2017|Podcasts|0 Comments

Retail Revisited with Harry J. Friedman Episode 10: What Is The Manager's Mission? A managers job should be very clear, but often companies promote key sales people into managerial roles without giving them the direction to grow their store or territory. Harry is going to define what the mission of a manager truly is and how they can achieve success in their role. Retail Revisited with Harry J. Friedman  [...]

7 09, 2017

Amazon and Retail, How Do We Compete?

By |2017-09-07T17:01:34-05:00September 7th, 2017|Podcasts|1 Comment

Retail Revisited with Harry J. Friedman Episode 9: Amazon and Retail, How Do We Compete? We all can appreciate how great Amazon is, but as a small retailer, can you compete? Big box retailers are closing down more stores now than ever but there are still some things that an independent retailer can do to stand up and maintain relevance in this very different retail environment. Retail Revisited with [...]

31 07, 2017

Motivation, You are Either Feeding it or Killing it

By |2017-07-31T18:15:57-05:00July 31st, 2017|Podcasts|0 Comments

Retail Revisited with Harry J. Friedman Episode 8: Motivation, You are Either Feeding it or Killing it A motivational environment is one of the best things that a company can create to maximize their employees performance. A manager or any leader in a space has control over the environment they create, but often they don't know how. How can someone create an environment in which one can be motivated? What is the role [...]

19 06, 2017

Who Does An Employee Represent The Business Or The Customer?

By |2017-06-19T09:05:12-05:00June 19th, 2017|Podcasts|0 Comments

Retail Revisited with Harry J. Friedman Episode 3: Who Does An Employee Represent The Business Or The Customer? Some employees may have the best interest of the company in mind, while others have the best interest of the customer. But who do employees really represent? Harry dives into this topic with a viewpoint that may surprise you. Retail Revisited with Harry J. Friedman  Episode [...]

30 05, 2017

Are Your Job Roles Clearly Defined?

By |2017-05-30T15:56:51-05:00May 30th, 2017|Podcasts|0 Comments

Retail Revisited with Harry J. Friedman Episode 6: Are Your Job Roles Clearly Defined? A job description is an important tool in defining someones job, but that is where it stops. It only describes the "What" and in order for our teams to be successful, we need to share the "how" and the "why". Going over these steps provides the clarity needed to  hold teams accountable for every action they take on the [...]

5 05, 2017

What is a Natural Born Salesperson

By |2017-05-05T16:49:05-05:00May 5th, 2017|Podcasts|0 Comments

Retail Revisited with Harry J. Friedman Episode 5: What is a Natural Born Salesperson Are people just born with the raw talent required to become a salesperson? Or is it something that can be developed and trained? In this podcast Harry will deliver his definition of a Natural Born Salesperson and how they can stack up to a well trained salesperson in any business environment. Retail Revisited with Harry [...]