Sales Training

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18 04, 2016

Let Your Customers Decide How Much is Too Much

By |2018-01-19T13:43:58+00:00April 18th, 2016|Best Practices, Sales Training, Selling Skills|0 Comments

Let Your Customers Decide How Much is Too Much  You’ve established a rapport with your customer, you’ve asked plenty of good probing questions and now it’s time for a demonstration. It’s time to show the customer merchandise that is most likely to satisfy their wants and needs. So which items do you show when you have a vast selection from which to choose? Let’s say there’s been no conversation about price. You were able to get a pretty good idea of what the customer was looking for, [...]

18 04, 2016

Making Conversation Makes for Great Sales

By |2016-10-27T20:52:07+00:00April 18th, 2016|Customer Service, Sales Training, Selling Skills|0 Comments

Making Conversation Makes for Great Sales "May I help you?" "Is there anything in particular you're looking for?" Most informed salespeople no longer feel compelled to use such opening lines. They know that these business-related lines usually initiate one response from customers: “I'm just looking.” Customers must feel comfortable with you and your store as soon as they come in Developing that feeling depends upon your ability to get the customer to view you as a person instead of a salesperson. But even great opening lines are not [...]