The World’s #1 Retail Sales Training Course from international retail authority Harry J. Friedman.
It’s tough to improve on the best, but Harry’s done it again! The most widely used sales training program in retail has been updated with Harry’s newest sales building techniques.
Whether you’ve been selling for years, or you’re just beginning your retail career, you’re in for a treat. This course is chock full of ideas, strategies, tips and techniques that can help you jump on the fast track and skip the madness of trial and error. Look and ye shall find.
Selling is serious business that can lead to serious financial rewards, but reading about it doesn’t have to be boring! The easy-to-read wording and somewhat humorous approach of this course strive to make the information more user-friendly and—if the stars are aligned just right—even fun.
Program & Course Components
Participant Workbook/Course Manual: Presents the written content of the course along with a few exercises thrown in just to see if you’re paying attention (or in case your manager is presenting the course in a classroom or group setting without the use of checksheets).
Participant’s Checksheet: Acts as your guide through the course, providing instructions on when to watch a video segment, when to read specific portions of this workbook, and when to complete various exercises.
Set of DVDs: Provides video presentations of the information contained in each chapter including:
- Lectures before a live audience
- Interviews with actual retail salespeople and customers
- Role-plays that illustrate the various strategies and techniques
Coach & Leader’s Guide: Offers managers guidance on how to present or implement the course and assist the participants in comprehending, retaining and using the information with customers. THIS IS FOR MANAGERS ONLY. (only available as part of the complete program package)