The Friedman Group- Retail Consulting and Retail Sales Training 2018-06-20T14:09:43+00:00

You Work in Retail and You Want to Make More Money, We Got You.

You can make $80k – $100k a year in retail

Download Our Free Guide to Increasing Your Earning Potential

Get The Guide

You Work in Retail and You Want to Make More Money, We Got You.

You can make $80k – $100k a year in retail

Download Our Free Guide to Increasing Your Earning Potential

Get The Guide

You Work in Retail and You Want to Make More Money, We Got You.

You can make $80k – $100k a year in retail

Download Our Free Guide to Increasing Your Earning Potential

Get The Guide

Discover the Power of Real-World Retail Experience

We’re not your typical consultants, we’re master implementers of retail sales training programs. We don’t just train employees, we use our integrated services to implement processes that become fundamental to the businesses we help and make consistent growth possible. As such, our courses help employees understand what truly matters in becoming a management consultant.

Individuals in retail sales need proper training to reach a level of performance and professionalism that will bring in great results. Before diving into retail sales training courses, make sure that it contains the right formulas and covers each of your unique concerns.

Our team strives to go above and beyond what’s right. We work with serious retailers to develop modules that cover all aspects of retail sales and secure your success in any retail sector.

Online Retail Training

We've developed thousands of custom training programs for retailers for over 35 years. But, like the times, we have evolved and adapted that expert knowledge into interactive online training courses covering sales, management, and much more.

Employees will happily go through the short comprehensive training modules. The knowledge that they gain will translate into larger average tickets, increased conversion,  higher profits, and best of all, more free time for Numero Uno!

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Retail Management Training

Sustaining lifts in sales and standards for service in any retail store rests squarely on the shoulders of store management. There’s no need for learning by trial and error. We know the secrets to great sales management.
We know the basic and essential ingredients for developing a high-performance retail team.  We want to share it with you.

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Retail Sales Training

Serving customers starts with a smile and the desire to serve them, but a trained professional can increase revenue by 20% or more. Gold Star Selling is a customer-centric and empathetic approach to training designed to sell more without customers ever having felt they were ‘sold.’

We Train. You Sell

Online sales training?  On-site live training?  Like the feel of a manual in your hands?  What’s the best solution for your company?  Read more or call us to discuss single or blended learning options.

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Retail Consulting

You know a lot about your company, and we know a lot about retail. Together, we'll take you from whatever level you're at now to the next.

We only deliver solutions that impact your business in a significant and sustainable way. So, whether you choose to do a little or a lot to improve your business, it all starts with an assessment of where you are and where you could be.

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On-Site Retail Workshops

Sometimes you just need some face-to-face training to get the ball rolling faster and with more enthusiasm. Our trainers and consultants know what they’re doing. We just need to discuss what we should do together.
A comprehensive performance improvement assessment?  Training the sales staff?  Working to improve store or district managers?  We’ve done great work for other companies.  Let’s do it for yours.

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Public Retail Workshops

Our five core publicly delivered workshops were personally created by retail authority Harry J. Friedman, to provide the skill sets necessary to proactively manage a retail store, manage a group of stores or sell at the highest performance level.

Available Workshops

 Professional Retail Management
 Multiple Store Supervision
 Retail Sales Masters
 Retail Human Resources
 Professional Retail Selling

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Content Development

You could say that when it comes to custom content, we wrote the book on it. Whether it's adapting our proprietary programs or unique content development, we can handle it. We do it every day.

Retailer’s are busy and we get that. So why rewrite the book on retail, when we can do it for you.  Over the past 35 years we have created thousands of custom training programs, policy manuals, video series, you name it, for retailers of all sizes.

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White Label Training Portals

Our online training center with your custom branding! Your private training portal does more than onboard & train new hires. Add your own company news, events, contests, call out achievements, post new product knowledge

Inject a sense of community into the heart of your business to cultivate the retail culture you’ve always dreamed of and achieve the customer-centric environment that will turn shoppers into life-long customers.

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Vendor & Partner Solutions

You’re not a retailer, but you’d like to do anything possible to help your dealers or members excel. So do we. Whether it’s a custom program on how to better sell your products or program tailored specifically for an industry, there’s nothing we can’t deliver.
There’s a reason we’ve had relationships for over 20 years with some of our vendor/group partners.  It’s time you found out why. Together, we can be the best partners a retailer could dream of.

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friedman-learning-logo-off-set-words1
Retail Training & Resource Center

Interactive Online Retail Training Courses that blur the lines between digital and reality.

Whether you’re looking to standardize & optimize the on boarding of new hires, advance the skills of current employees, or need some insider knowledge & resources to take your store(s) to the next level. We’ve got it all right here, On-Demand, and Accessible from Anywhere.
Learn More About Online Retail Training

friedman-learning-logo-off-set-words1
Retail Training & Resource Center

Interactive Online Retail Training Courses that blur the lines between digital and reality.

Whether you’re looking to standardize & optimize the on boarding of new hires, advance the skills of current employees, or need some insider knowledge & resources to take your store(s) to the next level. We’ve got it all right here,On-Demand, and Accessible from Anywhere.
Learn More About Online Retail Training

friedman-learning-logo-off-set-words1
Retail Training & Resource Center

Interactive Online Retail Training Courses that blur the lines between digital and reality.

Whether you’re looking to standardize & optimize the on boarding of new hires, advance the skills of current employees, or need some insider knowledge & resources to take your store(s) to the next level. We’ve got it all right here,On-Demand, and Accessible from Anywhere.
Learn More About Online Retail Training

Get your Business on Track with our Powerful Consulting Services

Business Performance Audits | Compensation Planning | Growth & Expansion | Recruiting & Onboarding | Succession Planning 

It all starts with an assessment of where you’re at and where you could be. We have the fine-tuned ability to determine what you’re capable of achieving, and we’re not shy about raising the bar to get you there.
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Contact Us Now

The Most Common Frustration in Retail. Solved.

Offices Worldwide

We’re known around the world for the results we get our clients
through sales- and service-driven consulting and training.

Systematize your training and development and get the best retail content
ever with our online learning site, FriedmanLearning.com.

Online Learning

Contact a Consultant

CALL US AT 310.590.1248

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