Online Retail Training


Online Retail Sales and Management Training, Perfected

online retail training

The Greatest Retail Training at Your Fingertips

FriedmanU.com is the culmination of 40 years of retail training experience.  Whether you’re a single store or 5,000 stores you’ll learn how to capitalize on your most valuable asset; your employees.

One of the largest benefits of FriedmanU.com is that we have organized and effective sales and management training in one place and made it readily available to you! That means you do not need to recreate the wheel and develop your own program. This will save you countless hours and thousands of dollars in content development, not to mention the trial and error period.

There are plenty of reasons for being effective at onboarding and having a focus on continuous learning and development.  It’s fairly obvious, but here’s our list anyway.

Think of FriedmanU as your solution to the following:

Cutting the time and cost of training new salespeople (it can cost up to $5000 in labor of everyone involved to onboard a MINIMUM wage employee)

Dramatically reducing employee turnover with training that ensures success (a $10/hour retail employee costs $3328 to replace)

Creating a “formal system” for training salespeople that guarantees consistent training in all stores regardless of a manager’s skills

Converting shoppers into buyers at a higher rate

Increasing your average transaction

online retail training
Request a free demo now.  What have you got to lose?

Individual Certifications

We have taken over 35 years of sales training and designed an intuitive and engaging Masters course in selling. The results? How about 30-50% sales increases from those who have applied its principles.

Master the Art of Selling and Customer Engagement quickly.

6 Robust Learning Modules.

32 Interactive Activities

Completion Certification

Progress Tracking

This is the last sales course you will ever need

Business Solutions

As a business owner or manager, you know how important it is to find and retain good people. If you do not have an official training in place, or want to take your current training to the next level, this is right for you.


Formalized Management Training and Development

Advanced, Repeatable Sales Training

Develop Your Soft Skills.

+ 40 modules with + 100 activities

Track Your Teams Progress

Want Custom Features and Content? Check out our Custom Branded University to unlock even more training potential.

It Just Works.

But Don't Just Take Our WorD for It, Listen to What Our ClientS Are Saying.

The customer service is absolutely tremendous!!! I’ve never been told “no.” The site is easy to manage and administer. It provides loads and loads of content to all 15 of our stores and has shortly become an indispensable tool for our business. The sales training is fantastic, and the content continues to grow and stays fresh. Keep up the great production!

Larry J. (15 stores)

Our company has had a long-standing relationship with The Friedman Group. We were so happy to see the option to provide this training via a branded portal. This was a great alternative to the training for our team because we have stores located in 10 states. As the administrator of the program, I’m able to track results for my entire team and follow up with Managers to make sure we continue to promote this training and the Gold Star Concepts. We are very happy with our continued relationship with The Friedman Group and would recommend them to others.

Theresa K. (110 stores)

We’ve used the Friedman training programs since 2002, but we were so happy when they launched the online version of their courses. We have been live for a year and the feedback I have been receiving from our store managers and associates is off the charts. They all love the new Training Portal. The managers love being able to see the progress and the scores. The sales associates love the content and how it is set up. I’ve seen many retail training programs over the years, but there is a reason we have stuck with Friedman for over a decade. It works!

Sara V. (9 locations)