I call it opening the sale because it’s a broad subject which includes the approach, the greeting and the transition, 3 separate and distinct parts. You can learn a little product knowledge, have some energy and get out there on the floor and give it a go. At this stage in development, your energy will […]
By: Harry J. Friedman In the fall of 1980 I started The Friedman Group. I was 28 years old and had a lot to say about retail selling. This, of course, is according to me, thank you very much. I am not going to bore you with the details of our company with its highs […]
5 Tips to Help Reduce Retail Employee Turnover and Train Your Staff to Be Successful Imagine this: You have an employee who has been with you for over 3 months make a policy or procedural mistake and when confronted about it, they respond by saying, “No one ever told me that?” During the training of a new employee, […]
