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Motivation, You are Either Feeding it or Killing it

Episode 8: Motivation, You are Either Feeding it or Killing it A motivational environment is one of the best things that a company can create to maximize their employees performance. A manager or any leader in a space has control over the environment they create, but often they don’t know how. How can someone create […]

Opening the Sale IS the Door To Success

I call it opening the sale because it’s a broad subject which includes the approach, the greeting and the transition, 3 separate and distinct parts. You can learn a little product knowledge, have some energy and get out there on the floor and give it a go. At this stage in development, your energy will […]

Who Does An Employee Represent The Business Or The Customer?

Episode 3: Who Does An Employee Represent The Business Or The Customer? Some employees may have the best interest of the company in mind, while others have the best interest of the customer. But who do employees really represent? Harry dives into this topic with a viewpoint that may surprise you.   *Disclaimer: This transcription […]

Are Your Job Roles Clearly Defined?

Episode 6: Are Your Job Roles Clearly Defined? A job description is an important tool in defining someones job, but that is where it stops. It only describes the “What” and in order for our teams to be successful, we need to share the “how” and the “why”. Going over these steps provides the clarity […]

Press Release

  Learning from the Retail Master Himself The Friedman Group Launches a New Podcast Series, “Retail Revisited”, with Founder Harry J. Friedman – Available now on iTunes and Google Play   FOR IMMEDIATE RELEASE: CONTACT: Justin Kurn The Friedman Group 760-271-3754 jkurn@thefriedmangroup.com Learning from the Retail Master Himself – The Friedman Group Launches a New […]

What is a Natural Born Salesperson

Episode 5: What is a Natural Born Salesperson Are people just born with the raw talent required to become a salesperson? Or is it something that can be developed and trained? In this podcast Harry will deliver his definition of a Natural Born Salesperson and how they can stack up to a well trained salesperson […]

The Power of Adding On

Episode 4: The Power of Adding On Adding on is one of the most powerful ways to increase your sales. However, many employees stop the sale before the customer actually says “No thanks” leading to a massive unrealized opportunity. There is also a misconception of what items are considered Add-Ons vs must haves and Harry provides […]

The Benefits of E-Learning

Episode 3: The Benefits of E-Learning Most companies have yet to embrace the power of a eLearning platform. Harry discusses the transition from traditional training to including a Learning Management System (LMS) to help scale your training needs and provide a resource that tracks the learning progress of your team. The Friedman Group happens to have […]

Salesmanship Without The Pushy Feeling

Episode 2: Salesmanship Without The Pushy feeling RUN! IT’S A SALESPERSON! The pushy salesperson is the worst fear of both customers and most salespeople and managers of various industries More often than not, people are not pushy but rather passive. However, Salesmanship is about taking your trade seriously, creating a welcoming and professional sales environment and […]