Building a highly accountable, high-performance retail chain
Does running one store, no matter how well, adequately prepare you for looking after 10 or more stores? Spoiler alert: It doesn’t! Although growth tends to be an expected outcome of success, for many retail organizations that growth can be stunted or even stopped by the unique challenges of managing multiple store locations. Even area supervisors, who have done an outstanding job as single-store managers can find themselves pulled in a variety of directions, handing crisis after crisis, with very little time for achieving their goals.
To manage a single store successfully, you need to get the operations right, so your staff is free and clear to sell. But to manage multiple stores successfully, you need to get the individual store managers to do their jobs right, so you’re free and clear to lead your team and grow the business.
This course is designed to help clarify the role and ultimate goal of an area supervisor while providing many of the tools needed to succeed and thrive.
Program & Course Components
Participant Workbook/Course Manual: Presents the written content of the course including ready-to-use forms, checklists and reference materials. (Note that the course may be self-driven or facilitated by upper management/HR in a classroom or group setting with area/district managers in attendance).